amazon locked my account and took my money basically? i’m
I had used a prepaid gift card i got for my graduation to make this purchase. it had $50 and my order was less and it went through and shipped. I got this email and i’m really upset because i can’t get into my account and now my order was cancelled and i was really excited to get it. I had already threw the prepaid gift card away because it said it had shipped so i felt no need to keep it. and i don’t know how im supposed to even prove that i’m the owner of the gift card because it was a GIFT CARD. i looked at what it wanted me to fill out and it wanted bank documents or something which i don’t really understand why it would do this when i was using a gift card. this isn’t my first time using the same prepaid gift card brand on amazon either. every time ive used one it worked fine so i dont know what i should do.