Delivered someone else’s order - no refund
Title says it all, got someone else’s order, £15 worth from same restaurant I ordered from, applied for a refund as my £26 order did not arrive. I also took a photo of the receipt, showing the order number and name, which is my first name but different Initial for last name. I received this…
Why are they allowed to do this? Is there a higher body to complain to?
I feel like every time I order, something is wrong with it, and I have to fight every time for a refund. I’ve decided to boycott the app after this last final straw