New bag of chips that I just opened

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I got scammed. A $130 profit +$40 time and labor on a $90 part should be criminal.

My TVs display light went out. I sorted through various repair companies and chose this one because of the many years in business and good reviews. Upon drop off at their repair shop, I was informed of a non refundable $40 fee for inspecting and repairing the TV. If any parts were needed, I would be responsible for paying for the parts. I was skeptical to say the least. The young man working in the shop assured me that this was a very common, very simple repair and that he was extremely confident that the cost of my repair would be significantly less than purchasing a new TV. He told me it may not need new parts at all and led me to believe that it would not cost much more than the $40 time and labor fee. This couldn’t have been more misleading. I received their repair quote via text message two days later for $220 in addition to the $40 I’d already payed. (This quote included a 30 day warranty. Extended warranty options cost even more.) My TV only cost $280 brand new. When I called and spoke to the owner about this, he informed me that he may be able to find the part at a cheaper price and to give him a day or so. The next day I got a new quote for $150 plus the $40 I’d already payed. During this time, I researched the part needed and found it brand new on multiple sites for $90, give or take. I informed the owner of this and he essentially told me that they mark up the cost of parts for profit after already charging a non refundable $40 time and labor fee. A $130 profit +$40 time and labor on a $90 part should be criminal. The last I spoke with the owner, maybe a week ago, he told me he would call me back in a day or two with a better quote. I haven’t heard from him. At this point, because I’ve payed a non refundable $40 fee, all I can do is cut my losses. I don’t trust these guys. They can keep my old TV as I fear any good parts in it have been gutted and repurposed at a gross markup. Some people have had good experiences with this company, I did not. I was mislead and manipulated at every turn and eventually conned out of $40 and my damaged TV, not to mention my own time and resources in dropping off the TV and keeping up with their fraudulent repair quotes.

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I'm 19 BTW

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This b*stard

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