Black substance in dogs ear

Hey, I’m looking for some guidance on what I should do. Two weeks ago I noticed my dog, a 1 year old neutered poodle mix had a black substance in only his right ear. I also noticed he started shaking his head a lot more and made an appointment with his vet. We went last Thursday and they recommended he be sedated so they clean it out as he wouldn’t let us touch that ear. They sedated him and told me they will clean and remove the hair from both ears and put ear drops that last for 32 days. I was charged $400 CAD for the procedure and told not to touch that ear too much. When I picked him up both his ears were clean. However, I noticed that the next day some of the black stuff was back in his ears. I decided to give it a few days thinking that it might take the medication time to work but looking now one week later and there’s even more. It’s in the same ear and he is again shaking his head and not allowing me to touch that side of his head. Did the vets office not clean it properly or is it normal for the black stuff to be there while the medication works? I will happily take him back if that’s necessary but if they dropped the ball the first time I’m not sure if I’ll trust them to deal with this. Will they make me pay again for them not getting it right the first time? I have attached a picture of the receipt stating the medication he was given.

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