Deactivated?
Hi everyone. I have a question for all the long time dashers out there. After taking a year off of dashing; where I had a 4.9 rating, 800 deliveries & a high acceptance and completion rating.. After, the first week or two of my return.. I noticed my completion rate was dropping very fast. My acceptance rate was staying the same tho.
I reached out to DD multiple occasions. One time they even sent an email saying there was a system error. And anything I was not accepting was negatively effecting completion rate… not acceptance rating.. but my completion rate.
I’ve gone back and forth with DD over the past few weeks and now was removed for bad completion rate… after a 4.9 rating. 900 orders.. so my question here is.. If I don’t accept an order that comes in, Becusse it’s paying $2.50.. and say I decline it. Or I just miss the order Becusse I waited too long… does that count against my completion rate and acceptance rate? I feel like that should only effect your acceptance rate.
FYI, after they admitted to a system glitch with my completion rate. They said they new rating would update.. it never updated.