DoorDashed 4 yrs or so on and off
What about it?
My account was on pause because of the checkr update even though years ago whenever I started door dash it wasn’t as strict maybe about dashing in general..
who else can say that the older version of door dash was better? No more random tip prizes and weird extra money features!
I have had customers complain about XYZ when it’s came to their orders and which direction I navigated but some how only have had 1 contract violation that was valid. How do you advance on this app now?
DoorDash Hours are Long and Hard to make rent / what other apps help pay the bills / hate when customers won’t tip for 10 mile plus orders
What about it?
Any tips?
If you compare to a regular job those hrs would be much more valuable I do get that but door dash needs a stronger model for business! All restaurants need door dash help like refunds/remakes/actual credit
Unresponsive Customer Blames Me
What about it?
I had received 2 orders from one customer, one was for “Big Hot Dog Energy†and the other was for some candy and flowers at a grocery store. After picking up the orders, I had went to the destination which was an apartment complex. Originally on the app, the customer asked to be handed their orders, but messaged me and asked that I leave it at the door of “apartment Câ€. After giving two loops of the complex, I could not find the building as they were not marked with letters or numbers, so I sent several messages to the customer and called them 8 times. Each time I called, they actively hung up - 4 to 10 seconds then “call endedâ€, no chance for a voicemail. I had been waiting for over 10 minutes at that point, and needed to pick up my medicine before the store closed in 40 minutes, so I left their food at the leasing office apartment and sent a message for where they could find it. I forgot there was an option to report an unresponsive customer, and so now I’m getting reported.
I realize I did not put their order in the right place, but something seems off about this regardless - changing the type of drop off, hanging up, etc. I understand I did not go about this as I should have, as again I forgot about the option to report an unresponsive customer and I had my own personal obligations, however this still seems wrong.
I’m posting this to see if anyone has similar experiences and to hear opinions about my actions and theirs. Was I right or wrong? Any and all feedback is appreciated